As You Go Boutique offers complimentary standard/ground shipping on all orders over $75
USPS is experiencing major delays and unprecedented volume increases at this time. While we are shipping as normal, USPS is often delaying packages in transit. Almost all orders are delivering, we are just seeing USPS taking longer than normal and some packages are not scanning until the day they deliver.
Once your purchase is complete and payment has successfully processed, your order immediately enters our system. Within 24-48 hours, our processing team will hand pack your order and get it ready for shipment. Orders shipped via standard delivery typically arrive in three (3) to ten (10) business days (Monday through Friday, not including holidays) for the Continental United States. All orders are processed and shipped within 24-48 hours. Currently, As You Go does not ship internationally.
Please understand that we cannot be held responsible for packages that show they were delivered by the carrier but cannot be located at your residence. Please contact your local UPS store to investigate the situation if this occurs. In the event that a package is undeliverable and returned to us, we will contact you immediately to determine the correct address, but please note that you will be responsible for the additional shipping charges.
Your address must be verified in our system before we can ship it. To prevent delays, be sure to double check your address and street designations before completing your order (i.e., NW/NE/SW/SE, apartment number, etc). If the address does not authenticate in our system, we will contact you within (2-3 business days) for the correct address; please be aware that this will delay your shipment.
HOLIDAYS/PEAK PERIODS/SALES:
Due to the high influx of orders received during peak times, orders may experience delays in processing. Please allow us 4-5 business days to process your order during these times. Carriers may experience delays in delivery during peak shipping periods.
Make sure you are shipping to a secure location. We are not responsible for stolen packages.
You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees.
- Delays with US Postal Service or UPS shipping
- International Duties or Customs Charges
- Lost, damaged, or marked delivered items. To file a claim with the carrier, please click the following links:
Shipping FAQ
US Postal Service Guarantees
- We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-3 business days to process the order, and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times.
Please contact us at info@asyougoshop.com with any further questions.